📦 Shipping Policy (Succulents Wholesale)

Order Processing

• 📦 Shipping Policy (Succulents Wholesale)

  Order Processing

  • After an order is placed, we require approximately 10–15 business days to carefully prepare the plants.

  • During this period, we dry the roots and stems to ensure the succulents are suitable for long-distance transportation. This process prevents root rot and guarantees that the plants arrive in healthy condition.

  Shipping Time

  • As shipping time varies by destination, please note that:

    • United States & Canada: approximately 30–45 days transit time.

    • Other regions: shipping duration may differ depending on logistics and customs clearance.

  • We will provide tracking information once the order has been dispatched.

  Upon Delivery

  • Please inspect your succulents immediately upon receipt.

  • If you notice any issues, kindly contact us within 48 hours so we can assist you promptly.

  Live Arrival Guarantee

  • We guarantee that our succulents will remain alive and healthy for at least 15 days after delivery when properly cared for.

  • If you experience any problems within this period, please reach out with photos and order details, and our support team will work with you to find a solution.

  Important Notes

  • Shipping times are estimates and may be affected by customs inspections, weather conditions, or international logistics delays.

  • Customers are responsible for complying with their local import regulations and plant quarantine requirements.

  After an order is placed, we require approximately 10–15 business days to carefully prepare the plants.

• During this period, we dry the roots and stems to ensure the succulents are suitable for long-distance transportation. This process prevents root rot and guarantees that the plants arrive in healthy condition.